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Trust centre

How we handle your data, and who checks

Everything a procurement or security review usually asks for, in one place. If something is missing, write to us and we will add it.

Certifications

Independently audited

SOC 2 Type II

Audited annually. Report available under NDA on request.

ISO 27001

Certified information security management system, surveilled yearly.

GDPR

Standard DPA, EU standard contractual clauses, and named subprocessors.

AI governance

What we commit to on every model we build

Risk tiering

Every system is classified at design time against the EU AI Act risk tiers, before any code is written.

Model cards

Intended purpose, training data provenance, evaluation, known limitations and oversight, stored with the code.

Human oversight

Any decision affecting an individual has a logged override path and a named person able to use it.

No training on your data

Client data is never used to train shared or third-party models, and never leaves the region you specify.

Subprocessors

Who else touches data, and where

SubprocessorPurposeData location
Cloud provider of your choiceCompute and storage for delivery workRegion you specify
Source control providerCode hosting for engagement repositoriesEU or US
Communication platformProject messaging, no client data storedEU
Ticketing systemDelivery tracking, metadata onlyEU
Vulnerability disclosure

If you find something, tell us

Write to company@domain.comwith steps to reproduce. We acknowledge within two business days and aim to resolve or publish a mitigation within thirty.

We will not pursue legal action against researchers acting in good faith who avoid privacy violations, service disruption and data destruction.

Acknowledgement

2 days

Resolution target

30 days

Tell us which number you cannot trust

Send one paragraph about the report that always starts an argument. A data lead, not a salesperson, replies within one business day.